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Getting Started

November 10, 2017 by rentaldevadmin

HOW IT WORKS

KOSHERSTAYS: HOW IT CAME TO BE

In the beginning, there was a family who wanted to go on vacation. A real vacation. Not the kind of vacation where a family of six squeezes into a hotel room and everyone is up all night. No, they wanted the kind of vacation where the boys get a room, the girls get a room, and Mommy and Abba (maybe) get some sleep.
But how to find a nice kosher house, with a nice kosher kitchen, to rent in a community with everything the family needs?

KosherStays was born. And it was good.

THE KOSHER CONCEPT

The frum traveler requires certain things from a short term rental, but of course there is more than one type of frum traveler. A family might need several bedrooms, a kosher kitchen, Shabbos lamps, and a private pool. A bochur might simply require a room in a shomer Shabbos apartment. No matter what your needs are, we can help you meet them.

Traveling during Succos? Pesach? We’ve got that covered, too. Each host tells us exactly which amenities their property offers, and you can search by the features most important to making your vacation perfect. From a Shabbos in London to two weeks at the beach, KosherStays will put you on the derech to your perfect home away from home.

PROPERTIES

FINDING THE PERFECT KOSHER PLACE

The perfect vacation comes in many different flavors. Whether you are getting some sun in Miami, some inspiration in Yerushalayim, or just visiting your family in Brooklyn, the space you need is here. Our system makes it easy for you to find just what you are looking for.

Simply search for the city you wish to visit, then narrow your search by your travel dates and the amenities you need. Hosts describe their homes in detail, from number of sinks to number of beds, and travelers like yourself rate and review the properties where they’ve stayed. The whole process is so safe and secure, you’ll be relaxed before you even leave.

SAFETY AND SECURITY

KosherStays knows you want the utmost in online safety, but that it doesn’t end there. You also want to know that when you reach your destination, the space will be exactly what you expect it should be.

KNOW BEFORE YOU GO

When you have found the right short term kosher rental for your perfect vacation, we encourage you to message with your host through the site using our secure messaging app. Your host can answer any questions you might have, giving you confidence that you’ve found the right shidduch.

THE SECURITY YOU REQUIRE

When it’s time to book, you’ll pay through PayPal, the world’s most trusted online payment system. Whether you’re paying in dollars, shekel or Euros, PayPal will get your funds where they need to go safely and securely.

Should anything not be up to your standards, KosherStays holds your payment for 24 hours after checkin time, just in case. You can relax, knowing that if there’s a problem, your money is safe.

And of course, if you and your host cannot resolve an issue, we are available at helpdesk@kosherstays.com.

FOR GUESTS

EXPLORING THE WORLD

Where will you go? Your world just got easier to explore. Simply choose a city and neighborhood you’d like to visit, and then put in your dates. If you wish to share a space with others, you can search for a room in a house or apartment. If you prefer to rent an entire house, then you can search for that as well. You can further narrow your search by amenities, such as a pool, a succah, or a certain number of bedrooms. Or search by neighborhood: you can look at a map and choose the property based on its location!

RESERVING YOUR SPACE

Once you have found the right place with the right availability, you will submit a request to book the space. You can message the host using our messaging app on your dashboard, and you will make sure that you and the host are comfortable with one another. Once you are both sure it’s a shidduch, and all your questions have been answered, you will book your listing and submit your payment through KosherStays via PayPal. Your space will be reserved for you and you can continue to message with or even call your host to finalize any details. KosherStays will hold your payment until 24 hours after you check in, giving you time to make sure that you are happy with your rental and everything is as it should be.

The only thing left is for you to enjoy your trip!

ON THE GO

GETTING READY

While preparing for your trip, remember to notify your host of any special requests or needs. The more time you give your host to help you, the better your chances of success will be. Also be sure to arrange what time and where you will meet to pick up the keys to your space. What happens if something comes up and you have to cancel your trip? You will go to the My Reservations page and notify your host as soon as you know for sure that you won’t be coming.

The amount of refund you will receive will depend on several factors, including how soon you would’ve arrived (see the Cancellation Policy page).

GOING, GOING, GONE

While you are staying by your host, make sure to treat your host’s space with the same respect and care you’d treat your own home (or just pretend you are staying by your inlaws…). Remember to be polite and to be considerate to the neighbors. Even if your kids get off schedule, as we have heard might happen when traveling, if you are staying in an apartment, make sure they aren’t bouncing off the walls at midnight. Just as you will review your host’s space for future travelers, your host will review you for posterity, too! Leave everything as clean and tidy as you found it and you are sure to be “invited back.

” Of course, if a problem should arise during your stay, let your host know right away so it can be fixed. Similarly, if you have questions while you are there, you can call or message your host through the dashboard.

HOME SWEET HOME

Once you are back, please review the space so others can learn from your experience. We hope you will have had an amazing trip and a relaxing, comfortable stay.

FOR HOSTS

LISTING YOUR SPACE

Are the kids out of the house? Do you have an extra bedroom and the desire to meet some young, frum travelers? Or maybe you have a house at the beach that you only use for Pesach and two weeks in August. Whatever the space is, listing it on KosherStays is free. We provide the most user friendly and reliable way for you to connect with your guests.

LEARN MORE

The best way to attract guests to your space is to be very accurate and specific about what it offers. If you have a house that can sleep ten people, make sure to list the number of bedrooms and beds, so your guest can figure out the sleeping arrangements in advance. If parking is available, let your guest know. List all the features your kitchen has to offer (double oven, double sink, disposables, etc). If your space is childproof, say so! The more information you include, the better.

If your space is a Yom Tov rental, make especially sure to list which amenities are available. For example, if you are renting your apartment for Succos, make sure to mention the kosher succah on your balcony. For Pesach, be clear about whether the kitchen will be kashered in advance, or if the guests will be responsible for any kashering they wish to do and what you will be providing in terms of kitchenware. If you are offering a Shabbos apartment, list whether a blech or hot plate will be available, as well as an urn and any Shabbos lamps.

If a photo speaks a thousand words, then ten photos – well, you do the math! Show your guests exactly what you have to offer. Remember, listings with accurate, attractive photographs are significantly more likely to book than those without!

Finally, if there is anything else you think your guest would appreciate knowing about your area, you certainly can write about it in your listing. Some examples include the number of shuls within walking distance, local restaurants, shopping streets, availability of public transportation and any neighborhood attractions for children.

YOUR CALENDAR

After you write up your description, you will complete a calendar. You will choose when your space is available so that guests can search by date. It is your responsibility to make sure you keep your calendar updated.

You will also have the ability to price the space differently depending on the date. You can choose one price for an entire Yom Tov (or just a portion, such as chol hamoed and second days), for a Shabbos, or for a weeknight stay.

MESSAGING WITH YOUR GUESTS

When a guest is interested in your space, he will message you with any questions through the site. The sooner you reply, the better! Response time will matter to guests, who may look elsewhere if you do not get back to them speedily. You and your guest can make sure you are comfortable with one another and work out any details. Once your guest has booked your space, you will be able to exchange phone numbers and arrange to give your guest the keys.

WELCOME YOUR GUESTS

You’ve hosted before. Hosting a family in your rental space is not so different from hosting your sister, her husband, and their kids for Shabbos. You’ll want to make sure the space is clean, you’ve thought of what guests might want to find in the kitchen and bathroom, and you’ve made it look cheerful and welcoming. The good news is that you don’t have to cook for them!

Your guests will have paid upon booking, and you will receive payment in full 24 hours after they’ve checked in. They will be in touch with you if they have any questions or need anything, and of course you should try to work with them to make sure that they have the best possible stay.